profile

That Ecom Guy — Ollie Aplin

Your Creative Is Costing Your Growth + How To Make Founder Ads


Happy Monday!

Welcome to another episode of Ecom Diaries.

This week, I’ll be talking about why It’s Not You. It’s Your Creative.

Plus my recommended posts and pods ...

How To Make Founder Ads That Actually Convert, Shopify Winter ’26: The Features Worth Your Attention, and 10 Ways to Get More Profit in 2026.

And don’t forget to stick around for this week’s DTC Tactic at the end of the email.

Ollie Aplin

3 x Founder | CMO & Creative Strategist


It’s Not You. It’s Your Creative.

I recently read a post from a founder stating that they “test 1,000 ads every month”.

It was framed as a positive. A signal of scale, momentum and success. As if they had cracked the code. The implication was clear: more ads mean better performance, and better operators test at volume.

But my first reaction wasn’t admiration. It was concern.

When results dip, pressure replaces perspective. You feel pressure to act, to launch more ads, to change something, anything, that might stabilise performance. There is a fire, and it needs to be put out.

So teams produce. They iterate. They export. They launch. Again and again.

Don’t get me wrong. A truly great ad can be a game-changer. Done well, it can unlock demand, reset performance and change the trajectory of a business. But that only happens when that ad is supported by everything else around it.

On its own, even the best ad is fragile. It might start strong. It might buy you time. But it won’t fix a broken system.

What people usually mean when they talk about creative

When founders come to me asking for help with “creative”, they usually mean one thing. They want a new ad. A better hook. That one piece of creative that finally starts printing money.

They believe the problem is in the ad account, so that’s what they try to fix.

I don’t start by looking at the ads. I look at everything else.

The brand, the copy, the website, the emails, the tone of voice, the influencers they’re using, and a million other touchpoints most founders skip over.

Ads don’t exist in isolation. They exist in a landscape of all your other messaging. When you broadcast mixed messages, that’s when things start to unravel.

For example, an ad that feels playful clicks through to a website that feels cold. A confident promise is followed by cautious copy. Social feels warm. Email feels transactional. The results that follow cost you money.

Creative isn’t about finding the one ad that saves everything. It’s about building the system that makes every ad stronger.

When creative is aligned, performance compounds

When creative is aligned, it rarely feels dramatic. There’s no sudden jump or overnight breakthrough, just steady momentum.

Ads start converting more consistently, CPAs stabilise, conversion rates improve, email begins to carry its weight, and repeat purchases feel easier to earn. Nothing magical has happened. This is simply what it feels like when the creative system is working.

Alignment means the promise made in the ad is reinforced everywhere else. The language stays consistent. The tone doesn’t shift. The customer feels like they’re dealing with one brand, not several disconnected parts.

When creative is fragmented, every channel has to work harder to compensate. Ads need more spend. Email needs more incentives. Offers get heavier. Pressure builds. You’re not scaling a system. You’re forcing one.

Creative doesn’t just improve performance. It’s the foundation real growth is built on. You can feel this difference immediately with the strongest brands.

You know it’s a Nike ad before you ever see the logo. The pacing, the confidence, the restraint, the way the story is told. It doesn’t matter if it’s a TV spot, a social clip, an email or a landing page. The feeling is consistent.

The same is true for brands like Apple or Patagonia. Strip away the logo, and you still know who you’re dealing with. The creative quality is high, and the standards don’t change depending on the channel.

That’s not accidental. It’s the result of treating creative as a system.

Most brands don’t struggle because they lack ideas. They struggle because their creative doesn’t carry a clear point of view, and that gets magnified as it moves through ads, website, email and social.

Customers feel that instantly, even if they can’t articulate it. They sense when a brand knows who it is, and when it doesn’t.

So here’s a simple test.

If you removed your logo, would someone still know it was your brand? If the answer changes depending on where they meet you, that’s where the work is.

Creative is not your ads. Ads are just one expression of it.

Creative is the thinking behind how your brand shows up, the quality of how ideas are expressed, and the consistency with which those ideas are reinforced across every touchpoint.

Consistent creative builds belief and compounds it. It forms the foundations of a strong brand and the ability to grow without constantly forcing performance.

This is the work I spend most of my time on with brands. Not chasing the next ad, but strengthening the creative foundations underneath it. Clarifying the story, raising the quality, and making sure it holds together everywhere it shows up.

When that work is done properly, performance stops feeling so fragile. And growth becomes something you build, not something you constantly try to save.

Sound about right?

Ads not working, emails not landing and website not converting? I can help fix that.

Book a free call

How to turn your founder’s story into a repeatable ad format that builds trust and drives sales →


Shopify just dropped the Winter ’26 Edition. 150+ updates, but only a few actually make you money →


How the smartest operators are squeezing more profit in 2026 →

Ready to grow smarter and scale faster? Here are three ways you can work with me:

📞 On-Demand Strategy Sessions


🎯 Monthly Growth Advice


🤝 Hands-On Fractional Leadership

Thanks for reading this week's episode of Ecom Diaries.

If you have any questions or feedback, just hit reply. I read every email and would love to hear what you're building.

Take care, Ollie ✌️

P.S. Share this episode with friends and colleagues.

Ollie Aplin

Fractional CMO & Creative Strategist

600 1st Ave, Ste 330 PMB 92768, Seattle, WA 98104-2246
Read online · Unsubscribe

That Ecom Guy — Ollie Aplin

Kick off your week with Ecom Diaries, the newsletter founders actually read. I’m Ollie, a 3 x founder with 15 years building brands from the ground up. Sign up to get the tactics and insights I use to help DTC brands grow smarter and scale faster.

Share this page